About half of US adults, 49%, said they use AI chatbots such as ChatGPT, Gemini or Copilot, up from 33% in 2024, Pew Research Center reported on 17 June [1].
Roughly one in four said they use them daily [1].
Among employed adults, 38% said they use chatbots for tasks at work. Searching for information was the most common use overall, at 42% of all adults [1].
What it measures
The self-reported use of 5,119 US adults surveyed from 17 to 23 February 2026, all members of Pew's American Trends Panel [1].
Other uses were for fun (25%), creating or editing images and video (24%), medical advice (20%) and news (13%). One in ten said they use chatbots for emotional support [1].
Americans remain sceptical: more predict AI will have a negative than a positive effect on them and on society, Pew found [1].
What it does not tell you
How much the use has changed from 2024 like for like. In 2024 the question was asked only of people who had heard of chatbots, and was worded differently [1].
What people get from using them. The survey measures use and opinion, not outcomes [1].
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